Privacy Policy

1. Introduction

Triggerhive Games ("we", "us", "our") is a gaming platform operated by TriggerHive, a sole proprietorship of Gijs van Hout. This Privacy Policy explains how we collect, use, and protect your personal data when you use our browser-based gaming platform at games.triggerhive.com. We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

2. Data Controller

The data controller for this platform is:

• Company: TriggerHive (sole proprietorship)
• Owner: Gijs van Hout
• Address: Julianastraat 92, 5427 AW Boekel, Netherlands
• KvK: 97815829
• Email: info@triggerhive.com
• Phone: +31 6 17218887

3. What Data We Collect

We may collect the following types of data:

• Account data: Username, email address, and password (hashed) if you create an account
• Gameplay data: Game statistics such as wins, losses, kills, and game sessions
• Technical data: IP address, browser type, device information, and operating system
• Advertising data: Ad interaction data (only with your consent)
• Communication data: Any messages you send us via email or support channels

We only collect personal data that is voluntarily provided by you or technically necessary for providing the service.

4. Legal Basis for Processing

We process your data based on the following legal grounds (Art. 6 GDPR):

• Contract performance: To provide the gaming service and maintain your account
• Legitimate interest: For platform security, fraud prevention, and service improvement
• Consent: For personalized advertising and optional analytics
• Legal obligation: To comply with applicable laws and regulations

5. How We Use Your Data

Your data is used for the following purposes:

• Providing and maintaining the gaming platform
• Managing your account and game progress
• Displaying leaderboards and game statistics
• Showing advertisements (with your consent)
• Improving the platform and fixing bugs
• Ensuring platform security and preventing abuse
• Responding to support inquiries

6. Advertising & Cookies

We use Google AdSense to display advertisements on our platform. Ads are only shown after you provide explicit consent through our GDPR consent banner. We implement Google Consent Mode v2 to respect your choices.

Types of cookies used:

• Functional cookies: Required for the platform to work correctly (e.g., login session, consent preference)
• Advertising cookies: Used by Google AdSense for ad delivery and personalization (only with your consent)

You can change your advertising preferences at any time. If you decline personalized ads, we will not load any advertising cookies.

7. Data Retention

• Account data: Retained as long as your account is active, deleted within 30 days after account deletion
• Gameplay statistics: Retained as long as your account is active
• Guest data (localStorage): Stored locally on your device only; we do not retain this on our servers
• Server logs: Retained for a maximum of 6 months
• Support communications: Retained for a maximum of 2 years

8. Your Rights

Under the GDPR, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to restriction: Restrict processing of your data
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, contact us at info@triggerhive.com. We will respond within 30 days. If you believe your rights have been violated, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Data Security

We implement the following security measures to protect your data:

• TLS/SSL encryption for all data in transit
• Hashed and salted passwords (never stored in plain text)
• JWT-based authentication with secure token handling
• Regular security reviews and updates
• Access restricted on a need-to-know basis

10. Sub-processors

We use the following third-party services:

• Hetzner: Server hosting (EU-based)
• Google AdSense: Advertising (with consent)
• GitLab: Code hosting and deployment

All sub-processors are selected for GDPR compliance. We never sell your personal data to third parties.

11. International Transfers

Some of our sub-processors (e.g., Google) may process data outside the European Economic Area. In such cases, adequate safeguards are in place, such as the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).

12. Children's Privacy

Our platform is not directed at children under 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will delete it promptly. If you believe a child under 16 has provided us with personal data, please contact us at info@triggerhive.com.

13. Third-Party Websites

Our platform may contain links to external games or websites. We are not responsible for the privacy practices of those third-party sites. We encourage you to read their privacy policies before providing any personal data.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

15. Contact

If you have any questions about this Privacy Policy, contact us at:

• Email: info@triggerhive.com
• Phone: +31 6 17218887
• Address: Julianastraat 92, 5427 AW Boekel, Netherlands